Terms and Conditions

ROAM HYDRATION & WELLNESS SMS TERMS & CONDITIONS

Roam Adult Health Nurse Practitioner Services PLLC
DBA Roam Hydration & Wellness

These SMS Terms & Conditions govern text message communications sent by Roam Hydration & Wellness to customers who have opted in to receive service-related text messages.

PROGRAM DESCRIPTION

Roam Hydration & Wellness uses SMS messaging solely for conversational and service-related communications.

Messages may include:

• Appointment scheduling and rescheduling

• Appointment confirmations or updates

• Arrival or service coordination

• Responses to customer questions

• Customer support

• Other communications directly related to services requested by the customer

Roam Hydration & Wellness does not use this SMS program to send marketing or promotional text messages.

CONSENT TO RECEIVE TEXT MESSAGES

By opting in to receive SMS messages from Roam Hydration & Wellness, you agree to receive service-related text messages at the mobile number you provide.

Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency will vary depending on your appointments, requests, and communication needs.

MESSAGE AND DATA RATES

Message and data rates may apply to messages sent to you by Roam Hydration & Wellness and to messages you send to us.

Your wireless carrier's messaging and data rates, terms, and conditions apply.

OPTING OUT

You may cancel the SMS service at any time.

To stop receiving text messages, reply STOP to the phone number from which you received the message.

After you send STOP, we may send you one final SMS message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages through this messaging program unless you opt in again.

If you later wish to receive text messages again, you may opt in again through the applicable signup, booking, or consent process.

HELP AND SUPPORT

If you need assistance with the messaging program, reply HELP to the phone number from which you received a message.

You may also contact Roam Hydration & Wellness directly:

Email: info@roamhydrationwny.com

Phone: (716) 454-3100

For questions specifically about these text messages, contact us using the information above.

CARRIER DISCLAIMER

Wireless carriers are not liable for delayed or undelivered messages.

PRIVACY AND DATA SHARING

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in our Privacy Policy excludes mobile opt-in data.

Roam Hydration & Wellness does not sell, rent, or share mobile phone numbers, SMS registration information, or SMS consent data with third parties or affiliates for marketing or promotional purposes.

Information may be processed by contracted technology or telecommunications service providers solely as necessary to operate and deliver the messaging service. Such providers may process only the information necessary to perform those services and are required to protect the information from unauthorized access, use, or disclosure.

For additional information regarding how Roam Hydration & Wellness collects, uses, and protects Personal Information, please review our Privacy Policy.

HEALTHCARE AND SMS COMMUNICATIONS

SMS messaging may not be a fully secure method of communication.

Roam Hydration & Wellness takes reasonable measures to protect customer privacy and limits routine SMS communications to information reasonably necessary for scheduling, customer support, appointment coordination, and other service-related purposes.

Customers should avoid sending highly sensitive medical or personal information through ordinary text messaging unless specifically instructed to do so through an appropriate secure communication method.

CHANGES TO THESE TERMS

Roam Hydration & Wellness may update these SMS Terms & Conditions from time to time.

Any updated terms may be posted on our website. Continued participation in the SMS program after an update will be subject to the revised terms to the extent permitted by applicable law.

CONTACT INFORMATION

If you have questions about these SMS Terms & Conditions or the Roam Hydration & Wellness messaging program, contact:

Roam Adult Health Nurse Practitioner Services PLLC
DBA Roam Hydration & Wellness

Email: info@roamhydrationwny.com

Phone: (716) 454-3100

To stop text messages, reply STOP.

For assistance, reply HELP.